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Franchise Application

 
The Application Process

This application process typically takes five to seven weeks to complete. 

1. Our application process always begins with a phone conversation.  We want to learn about you and your interest in Retire-At-Home™.  We will determine if you meet our initial criteria to begin our application process and send you our Franchise Information Package. 

2. Once you review the Franchise Information Package and decide you would like to begin our application process, fill out our Confidential Application Form (CAF) and return it, with an updated resume, by email, fax, or mail to:

     Retire-At-Home Limited Partnership
     100-1704 Carling Avenue, Ottawa, ON, K2A 1C7
     Fax: 1-877-444-9002
     Email: franchiseinfo@retireathome.com

3. Our Selection Committee will review your resume and CAF to determine if you meet our selection criteria.  If approved, we will open an official application file for you allowing you to move to the next stage of our process.

4. You will be required to complete our Profile Assessment.  This assessment helps us determine your strengths and weaknesses in certain areas and is used to understand where our support will be best used if the approval is granted.

5. Your second phone interview will be scheduled following receipt of the assessment. The goal of this interview is to further qualify you for our system by asking detailed questions about your work history and life experiences.  We will also conduct our online presentation which will provide you with a good understanding of the operations of a Retire-At-Home™ franchise.

6. Our Selection Committee will review your updated application for approval to the next stage of our process: Disclosure.  If approved, you will be sent a copy of our Disclosure Document which details every aspect of a Retire-At-Home franchise.  You will be given time to read this document and all your questions will be answered in one or two subsequent phone calls.

7. You will have a pre-board interview with a second member of our Selection Committee.  The goal of this interview is to explore important questions regarding the fit between Retire-At-Home™ and your personal objectives, and to ensure the accuracy of information in your file.
 
8. Upon approval to advance to the next stage, we will discuss territory options with you and have you finalize your desired territory request.  At this time, you should discuss the Franchise Agreement with your solicitor. Your file must be satisfactorily completed within two weeks of a Discovery Day visit (subsequent step).

9. A Deposit Agreement will be sent to you.  You must sign and return this agreement with a deposit of $5,000 plus GST before the Discovery Day visit.  This deposit will hold your territory for 10 business days while you finalize the Application Process.

10. You will be invited for Discovery Day in Ottawa.  We will open our doors to you and take the day to get to know you in person.  You will have a chance to meet our entire team and review our training materials and operations manuals.   

11. The Selection Committee will convene within three days of your Discovery Day to consider whether to grant your application (and requested territory) final approval.  Every aspect of your written and verbal communication with us is analyzed.  If approved, the Franchise Agreement will be sent to you immediately!

 

After Final Approval

1. Once the Franchise Agreement has been executed, the countdown begins!  Training will begin within approximately two to four weeks.  The first 2 weeks of training will occur at the Head Office, in Ottawa, where you will be trained by our Business Development Team.  You will gain hands-on experience in operating a home health care service by working with our home health care experts and conducting home visits with actual clients. 

2. Our Business Development Team will then visit you for five business days of training at your office. During this time, we will begin to provide hands-on support in hiring the first few employees and finding the first 5 clients!

3. Once you officially begin servicing clients, our Business Development Team will provide additional ongoing support and you through our 4-stage business development plan.
 

Please contact us with any questions, we’re happy to help.

Telephone: 1-877-444-9001 x3

Email: franchiseinfo@retireathome.com

We look forward to meeting you and helping you build a successful business in home health care!


 

 
   
Better Business BureauCanadian Council on Health Services Accreditation Ontario Home Care AssociationBC Care Providers Association